Our team is dedicated to making your shopping experience exceptional, whether you choose to explore our stunning pieces in-store or enjoy a personalised virtual consultation from home.
Simply follow the link below, choose "Diamond Ring Assessment" and follow the steps.
Alternatively, you can call 015392000 to book an appointment over the phone.
To honour our Diamond Promise commitment, we will ask you to book an appointment in the first six months after your purchase, and annually after that, so that we can assess your ring.
At this assessment, a member of our team will be able to recommend care regimes and adjustments.
Includes:
If any further assessments are required at this stage, your ring may also be sent to our expert goldsmiths for further checks and advice. If any issues are found which are a result of a manufacturing fault with the ring, they will be resolved without charge at this stage. This is the first step to keeping your ring as secure and pristine as possible for a lifetime of wear.
Once the ring has been assessed, and necessary adjustments have been completed, your Diamond Promise will be extended for a further 12 months.
After your initial 6-month assessment, you will be reminded to book an annual assessment to uphold this Promise.
If we do see any issues during these assessments, we would provide necessary repair or maintenance advice which may require verification with one of our qualified goldsmiths. Any associated costs would be discussed with you at this stage. Details of our workshop services and prices can be found here.
Jewellery Consultation
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Luxury Watch Consultation
Talk specs, must-have brands & latest models with our experts in store and find your next luxury watch.
Engagement Ring Appointment
We know how important finding the perfect ring is, and how overwhelming it can be with many options out there. We can discuss carats, and settings to help you on your journey of proposing.
Wedding Ring Appointment
We know the importance of finding the perfect band, which is why we're here to offer a personalized experience. Our team will guide you through every step of finding or creating your own customized.
Ring Cleaning/Inspection
Book a session with our in-store team for a professional ring cleaning and inspection.