Product Warranties
Explore our Diamond Promise and watch warranties, giving you the confidence and assurance that your jewellery and watches are protected for years to come.
Diamond Promise
Enjoy peace of mind with our Lifetime Diamond Promise. Our Diamond Promise is a comprehensive care plan that starts from the moment you purchase your ring. Read More
Easy 30-Day Returns & Refunds
You can return or exchange items by post or in-store within 30 days, provided they are unworn and in their original packaging, with proof of purchase. Refunds are available for credit/debit card purchases, while exchanges can be made for items purchased online in any of our Fields stores. Please note that earrings cannot be returned once the packaging is opened. Read More
Watch Warranties
As an authorised retailer, we offer luxury watch warranties provided directly by the manufacturers, including Longines, TAG Heuer, and more. These warranties ensure that your timepiece is covered by the brand’s expert care and protection for long-lasting performance.
| Armani | 2-year Warranty |
| CK | 2-year Warranty |
| Citizen | 5-year Warranty |
| Flik Flak | 2-year Warranty |
| Fossil | 2-year Warranty |
| Frederique Constant | 2-year Warranty |
| Garmin | 1-year Warranty |
| Gucci | 2-year Warranty |
| Hugo Boss | 2-year Warranty |
| Longines | 2-year Warranty |
| Lorus | 2-year Warranty |
| Michael Kors | 2-year Warranty |
| Rado | 5-year Warranty |
| Raymond Weil | 2-year Warranty |
| Seiko | 2-year Warranty |
| Swatch | 2-year Warranty |
| Tag Heuer | 2-year Warranty |
| Tissot | 2-year Warranty |
| Tommy Hilfiger | 2-year Warranty |