Repairs & Services

We know your jewellery and watches are more than accessories—they're expressions of personal style and sentiment. Whether you're dealing with a ring that doesn’t fit, a necklace that needs repair, or a watch requiring maintenance, our expert services are here to help.

RING RESIZING AND RESHAPING SERVICES

Need a better fit? We offer professional ring resizing and reshaping for silver, gold and platinum rings. Whether your ring is too tight, too loose, or misshapen, we can adjust it to your perfect size. We also provide the option to add sizing balls for added comfort and security.

JEWELLERY CLEANING AND POLISHING

Has your jewellery lost its sparkle? Restore its original shine with our jewellery cleaning and polishing services. For white gold pieces, we offer rhodium plating to renew that bright, white finish.

JEWELLERY REPAIR SERVICES

Is your jewellery broken or damaged? Our comprehensive jewellery repair services cover everything from soldering broken chains and replacing clasps to securing loose stones. We ensure your favourite pieces are safe to wear again.

JEWELLERY REMODELLING AND REMOUNTING

Looking to update an old piece? Our jewellery remodelling and remounting services give new life to treasured items. Whether you want to reset stones or completely transform a piece, we’re here to help make your vision a reality.

ADDITIONAL JEWELLERY SERVICES

For added personalisation, we offer engraving services. We also provide hallmarking to certify the quality of your jewellery and pearl restringing to maintain your pearl necklaces and bracelets.

WATCH SERVICES AND REPAIRS

Keep your timepieces ticking with our professional watch services and repairs. Whether you have a fashion watch or a luxury Swiss timepiece, we handle everything from battery replacements to full servicing in partnership with the original brands.

Battery Replacement and Resealing: We offer battery replacement and resealing services for both fashion and Swiss watches to ensure they stay water-resistant and functioning properly.
Quartz, Automatic, and Chronograph Watch Servicing: For all other services—such as quartz, automatic, and chronograph watch maintenance—we work closely with the original brands. Your watch is sent directly back to the manufacturer, where it receives specialised care, including full servicing, inspection, and calibration.

How To Use Our Repair Services

To book a repair appointment at your nearest store, simply following the link below, select the date and time that suits you best, and we will assess your item. Please note, repairs may be sent away to our internal workshop. You will be advised of the repair timeframe and any associated costs during your appointment.

Book An Appointment

REPAIR & CARE SERVICES

Our expert team is dedicated to preserving the unique stories behind your jewellery. Whether it’s a repair, customisation, or a personal touch, we offer a range of services to keep your treasured pieces in perfect condition.

Our services include:
• Resizing a family heirloom
• Upcycling a bespoke necklace
• A special engraving
• Adding a secret diamond

REPAIRS & SERVICES FAQS

In-house ring sizing is typically quicker than external watch repairs. Timeframes depend on the brand and type of service required. Different watch brands have varying expected timeframes for repairs.
When dropping your item off, our sales associate will advise you on when you should expect your repair back.

White gold is a mix of gold and other metals, plated with rhodium for a bright finish. Platinum is a naturally white metal that’s more durable but heavier.

We offer a variety of fonts. Our engraving is performed by machine to ensure accuracy.

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Clean your gold jewellery regularly with a soft cloth, and avoid exposing it to harsh chemicals or chlorinated water.

CARE GUIDES

Your jewellery and watches are more than just accessories—they are cherished investments and symbols of special moments. To ensure they remain as stunning and valuable as the day you acquired them, proper care is essential. Explore our comprehensive guides for expert tips on cleaning, storing, and maintaining your precious pieces, so they can be enjoyed for generations to come.