Contact Fields

Contact Information

What's on your mind?

At Fields we are passionate about providing outstanding customer service and are happy to help with any queries you have.

Shop at Fields the Jeweller

Help with Credit Card Payments

If you are experiencing difficulties during checkout paying with your credit card, please try the options below:

  • Check that you are enabled for 3D Secure with your bank
  • Check that your billing name and address is correct and does not contain any special characters
  • Avoid using the ‘Tab’ button to change between fields – click on each field to enter your details
  • Use an alternative payment method such as Paypal

  • If you are still experiencing difficulties, please contact our Customer Happiness Team through the Contact Us options on this page.

Stores

Find a store and their respective phone numbers on our Showroom Locator

Online order enquiries

Due to high demand, your order may take an extra 2–3 days to reach you. We’re working hard to get it to you as soon as possible, and you’ll receive tracking details via email once dispatched.

For assistance with online order enquries you can contact our Customer Happiness Team during our business hours. Our team can be reached via email at sales@fields.ie Monday through Friday from 9am to 5pm. (excluding public holidays). Our team can also be contacted by phone at 015392000 Monday through Friday from 10am to 4pm. (excluding public holidays).

Call us

You can contact our customer happiness team by phone 015392000. Our team is available to assist you Monday through Friday, 10am to 4pm (excluding public holidays). Please note that our team will be unavailable on December 25th, 26th, and January 1st.

Email us

Complete our online form above to send an email to our Customer Service team. If you are contacting us about your order, please include your order number in the comment's section below. This would help us to process your query as quickly as possible.